All products are covered by Warranty Official Italian.
The warranty covers defects of conformity of the product, which affect the quality or impede the normal use.
With regard to custom products is very important to provide quality images, with at least 1000px on the longest side, and 150 DPI
To get faithful colors, it is preferable to use images in four-color process (CMYK). Images in RGB are printed with excellent results, but some color might be slightly different.
The lower quality images will also be printed, however in this case we do not ensure the quality of printing.
In case of any problems you should contact the customer service via e-mail to the address firstname.lastname@example.org
More details related to warranty, returns and right of withdrawal are available in the general terms and conditions at this link